Healera Healera
How it works Features Science Pricing FAQ
Get the app
Terms of use

The rules for using Healera

Last updated: April 24, 2026

Contents

  1. Acceptance
  2. Important notice
  3. Your account
  4. Acceptable use
  5. Subscriptions
  6. Your content
  7. Our intellectual property
  8. Termination
  9. Disclaimer
  10. Limitation of liability
  11. Changes
  12. Contact

1. Acceptance of these terms

These Terms of Use ("Terms") govern your access to and use of the Healera mobile application and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

2. Important notice — not medical advice

Healera is a wellness coaching application. It is not a medical device and does not provide medical advice, diagnosis, or treatment. The AI coach is not a licensed therapist, physician, or mental health professional.

If you are experiencing a medical or mental health emergency, stop using the app and contact your local emergency services or a qualified healthcare professional. Always consult a qualified provider for medical concerns.

3. Your account

  • You must be at least 16 years old to use Healera.
  • You are responsible for the activity under your account and for keeping your sign‑in credentials secure.
  • You agree to provide accurate information during assessment so the Service can tailor your exercises appropriately.

4. Acceptable use

You agree not to:

  • Use the Service for anything illegal, harmful, or abusive.
  • Attempt to reverse engineer, scrape, or disrupt the Service.
  • Use the Service to harass or harm others.
  • Submit content that infringes someone else's rights.

5. Subscriptions, billing, and refunds

Healera offers a free tier with limited daily coach messages, and a Premium subscription (monthly or yearly) that unlocks unlimited messages, full diary history, and personalized insights.

  • Subscriptions are billed through the Apple App Store and auto‑renew until cancelled.
  • You can cancel at any time from your device settings. Cancellation takes effect at the end of the current billing period.
  • Refunds are handled by Apple in accordance with App Store policy.
  • Prices and promotional offers may change; we will notify you before any renewal price increase.

6. Your content

You retain ownership of everything you write, record, or submit through Healera ("Your Content"). You grant us a limited licence to store, process, and display Your Content so we can provide the Service to you. We do not use Your Content to train third‑party models.

7. Our intellectual property

Healera, the logo, the app content, and the underlying software are owned by us and protected by copyright and trademark laws. We grant you a personal, non‑transferable, revocable licence to use the Service for your own wellness journey.

8. Suspension and termination

You can delete your account at any time from inside the app. We may suspend or terminate your access if you break these Terms or if your use poses a risk to others or to the Service. Upon termination, the licence to use the Service ends immediately.

9. Disclaimer

The Service is provided "as is" and "as available", without warranties of any kind — express or implied. We do not warrant that the Service will be uninterrupted, error‑free, or that the AI coach's responses will be accurate or suitable for your particular situation.

10. Limitation of liability

To the fullest extent permitted by law, Healera will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service. Our total liability for any claim will not exceed the amount you paid us in the twelve months preceding the claim, or 50 €, whichever is greater.

11. Changes to these terms

We may update these Terms from time to time. When we make material changes, we will notify you in the app or by email. Continued use of the Service after the changes take effect means you accept the new Terms.

12. Contact

Questions about these Terms? Email [email protected] or visit our contact page.

Healera
Your personal AI‑powered psychosomatic wellness companion. Calm, private, and always with you.
Product
How it works Features Pricing FAQ
Company
Contact [email protected]
Legal
Privacy Policy Terms of Use
© 2026 Healera. Healera is a wellness coaching application. It is not a medical device and does not provide medical advice, diagnosis, or treatment.
Made with care.